How AI Tech Is Changing Small Business Marketing And Customer Service

Whether you realize it or not, artificial intelligence has become a ubiquitous part of our lives. Companies large and small are embracing the opportunity to achieve more and set bigger goals by using AI. Solid proof of this embrace can be seen in CRM giant Salesforce, which embeds AI into its leading […]

United Continental Taps Apple and IBM for Mobile Tech Overhaul

PHOTO: EUROPEAN PRESSPHOTO AGENCY United Continental Holdings Inc. plans a major overhaul of its mobile technology, which will include the development of new apps and the upgrade of the iPhones and iPads used by 50,000 flight and ground employees. The air carrier will work with Apple Inc. and International Business […]

Small Business Tech Market

In-Stat MDR has a study showing that the U.S. small business market will spend over $170 billion on information technology in 2004, an increase of more than 5% compared to expenditures in 2003. According to In-Stat MDR: “Although individual firms’ IT budgets are relatively small, customers in this market represent […]