A Customer Service Guide For Small Businesses, In Honor Of Small Business Week

Customer service excellence, for any sized business, is one of the most effective ways to build and sustain a competitive advantage.  Yet when it comes to small business, there is, arguably,  even more at stake. When you’re small, every disappointed customer is, potentially, a disaster, and every delighted customer has the potential to provide your business […]

Manage Your Small Business With Plutio—Now 94% Off

The Details [Turnkey business management platform] https://shop.inverse.com/sales/plutio-studio-plan-lifetime-subscription?utm_source=inverse.com&utm_medium=referral&utm_campaign=plutio-studio-plan-lifetime-subscription&utm_term=scsf-322757&utm_content=a0x1P000004H7iu&scsonar=1 Perfect for freelancers and small businessVisualize projects, tasks, time tracking, and invoicing Drag and drop doc creation Integrated team and client messaging and emailing Why You Want It If you’re a freelancer or small business, chances are you’d rather not have to come up […]

How Small Businesses Thrive in a Big-Box Economy

National chains have enamored customers with repeat online auto-ship discounts, grocery pickup services all to make consumer transactions convenient. So how can small businesses compete? By taking a different approach. These days, consumers can pick up their groceries without ever entering a supermarket and schedule repeat shipments of their pet’s […]

Visa Gives Gig Workers A New Way To Get Paid…And Other Small Business Tech News This Week

Here are five things in technology that happened this past week and how they affect your business. Did you miss them? 1 — Visa gives businesses new way to pay gig workers in real time. This week, Visa announced the introduction of Card Payouts—an app built to support card capture, […]

Linda McMahon To Quit Small Business Administration, Join Pro-Trump SuperPAC

Linda McMahon, the famous pro wrestling promoter who stayed largely out of the limelight as small business administrator, is quitting President Trump’s Cabinet after more than two years on the job. McMahon plans to join the pro-Trump superPAC America First Action, according to a source with direct knowledge of the […]

House price falls could spill over into small business, financial regulators warn

In its second quarterly statement, the Council of Financial Regulators said it would closely monitor lending to small business and urged banks to maintain the supply of credit to the sector. New lending to small business has slowed noticeably over the past year, and the situation was being complicated by […]