Exclusive: New Fenero Web Phone Puts Call Centers in the Cloud

Fenero, a contact center software platform provider, today Aug. 3 announced the release of its newest feature, the Web Phone, a cloud-based SaaS communication and telephony application that operates inside a browser. In an exclusive, Small Business Trends was given advanced details about the application, which enables contact center agents […]

New Smartphone from LG, Cloud Management Services from Staples Make Small Biz Headlines

If you want to run a mobile business, you need mobile specific tools like a smartphone and a cloud management platform. This week, small businesses got a few new options. First, Verizon called a new LG smartphone perfect for content creators. And Staples launched a new cloud management and records […]

Staples Adds Record Storage and Cloud Management for Business

Small businesses looking for record storage or cloud management services just got another option from a familiar source. Staples (NASDAQ:SPLS) is partnering with GRM, a leading provider of information management solutions, to offer these services under the Staples brand. Staples Records and Cloud Management offers a range of specific services […]

More Benefits to Using Cloud Services for Your Small Business

In my last company, I ran a mail-order technical software company which needed a processing system to accommodate our growth. At the time, the upfront investment was $100,000 in hardware, a dedicated IT person, and a six-month migration process. Unfortunately, after spending this time and money, there was no guarantee […]