A Customer Service Guide For Small Businesses, In Honor Of Small Business Week

Customer service excellence, for any sized business, is one of the most effective ways to build and sustain a competitive advantage.  Yet when it comes to small business, there is, arguably,  even more at stake. When you’re small, every disappointed customer is, potentially, a disaster, and every delighted customer has the potential to provide your business […]

Apple’s big service launches hold few opportunities for marketers

Apple CEO Tim Cook explains how new service offerings will work hand in hand with the company’s hardware and software While Apple’s big event Monday didn’t disappoint when it came to glitz, glamour or even new offerings, services like Apple News+, Apple Card, Apple Arcade and Apple TV+ will be largely, if […]

Fiverr Service Assists Small Businesses in Search of Freelance Product Photographers

Selling your products online as a small business means having to take photographs of the items so you can post them. The new Fiverr still Product Photography Pro service now lets you hire the best talent from around the world so you won’t have to do it. Find a Product Photographer on […]

How AI Tech Is Changing Small Business Marketing And Customer Service

Whether you realize it or not, artificial intelligence has become a ubiquitous part of our lives. Companies large and small are embracing the opportunity to achieve more and set bigger goals by using AI. Solid proof of this embrace can be seen in CRM giant Salesforce, which embeds AI into its leading […]

Monopolies, Arbitrary Prices, and Non-Existent Service: Who’s Going to Fix India’s Broadband Market?

In India, there are barely a handful of companies that can claim to offer broadband services across the country. In the big cities, you have a few other local players. Some of these, such as ACT Fibrenet have launched gigabit services, and are growing fast. The company’s broadband services are […]

UP Service Selection Board questioned by High Court on interview discrepancies

The UP Secondary Education Service Selection Board has been directed by the Allahabad High Court to file its reply on a petition alleging “serious discrepancies” in its interviews. UP Service Selection Board questioned by High Court         The Uttar Pradesh Secondary Education Service Selection Board has been […]

Budget 2017 Key Highlights: BHIM App, IRCTC Service Charge, BharatNet, and More

HIGHLIGHTS The Union Budget for 2017 was announced on February 1 Finance Minister Arun Jaitley’s Budget had a focus on technology Digital payments are being strongly encouraged in this budget In the Union Budget 2017, Finance Minister Arun Jaitley made several important announcements related to technology, affecting consumers as well […]

Samsung Pay Mini Web Payments Service to Be Launched in South Korea This Quarter

Samsung Pay Mini Web Payments Service to Be Launched in South Korea This Quarter Tech giant Samsung Electronics Co Ltd said on Thursday it will launch a mobile web payments service for all smartphones powered by Google Inc’s Android mobile operating system in South Korea in the first quarter. The […]

GoDaddy to Acquire FreedomVoice, Provide Low-Cost Phone Service to Small Biz

Domain name registrar GoDaddy is reaching into the realm of small business communications with a proposed acquisition of FreedomVoice, a cloud-based telecommunications provider, announced Tuesday. The deal will cost GoDaddy $42 million in cash plus up to $5 million in potential future payments. In return, the company benefits from the talents […]